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Despite effective prior distributions, the fresh local casino has not yet provided reasons for it demands, possesses not provided one position for the condition. The ball player out of Portugal had deposited eight hundred € for the Posido and Spinanga Casinos, however the number was never credited, despite financial verification and you can invoices. Posido had referred the challenge on the finance company, plus the user had been administered no response otherwise quality subsequently.
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The player out of Greece experienced a technical topic within the a game in which a €50 wager is stuck and didn’t lead to a reward. Real time chat initial acknowledged the problem however, did not go back the new currency otherwise offer a new attempt like magic. The newest Issues People confirmed one to a technological error had taken place and you may called the brand new gambling establishment, and therefore after that credited the brand new €50 back into the new player’s equilibrium. The player from Germany got his account blocked rather than subsequent cause. After the intervention, we had been able to help the pro to get their payouts. Despite more than a couple months from inquiries to help you customer care, he confronted constant delays without resolution.
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The brand new gambling enterprise got answered, apologizing to the reduce and you can guaranteeing the newest closing of the account as well as the refund away from fifty€. The player ended up being expected to provide their financial information via email address on the reimburse. The ball player got verified the fresh acknowledgment of the reimburse plus the closure of the account, thanking the team for their let. The ball player away from Greece was awaiting their detachment techniques becoming completed because the 14/step one.